Dementia 24/7 Survey

TheBoldPulse Survey – the need for a 24 hour 7 day a week national dementia helpline

Published by TheBoldAge on Aug 10, 2020

Since the launch of TheBoldAge and our focus on dementia stories, we have talked to a great many dementia voices, from people living with dementia to family members, loved ones and carers.

Talking to many of these voices, there seemed to be a common refrain; whilst there were some great support networks and indeed helplines people felt incredibly lonely and vulnerable at night. All of this has been brought into stark focus during the current Covid-19 lockdown, which for many people who have been shielding, has been even more traumatic.

Armed with these anecdotes, including our own personal experiences and to better understand whether this held up to objective scrutiny, we launched our 24-hour 7 day a week national dementia helpline survey.

At the outset we would like to thank **Dr Wendy Mitchell**, **Pippa Kelly**, **Robin Thomson** and **Derek Fisher**, for their kind input into the survey itself, which has been greatly appreciated.

We would also like to thank everyone who has taken part in the survey. Your support, provides us with objective data which is critical to our future work and will also inform our future 24 hour 7 day a week national helpline campaign. Scotland and Wales both have 24/7 helplines for dementia, whereas England and Northern Ireland do not.

The survey itself has thrown up some interesting results and we hope you find the following pages to be of value.

We would welcome any comments or observations you have on the findings and if you would like to get involved in the future helpline campaign, please get in touch with us at Or message us on [Facebook]( or [Twitter](

The**Bold**Age Team